Terms of Use

Welcome to Urban Puja!

Thanks for using our products and services (“Services”). The Services are provided by Aanodaya Puja Mantra of Aanodaya Trademart LLP (“urbanpuja.com”), located at A-266, Prashant Vihar, Rohini, New Delhi, India.
By using our Services, you are agreeing to these terms. Please read them carefully.
Our Services are diverse, so sometimes additional terms or product/service requirements (including puja or religious service requirements) may apply. Additional terms will be available with the relevant Services, and those additional terms become part of your agreement with us if you use those Services.
Aanodaya Puja Mantra maintains UrbanPuja.com as online puja service booking and product selling site for devotees or for your information, education and communication. Feel free to browse the Site, but please read these Terms of Use before doing so.

For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer and service consumer on the Website by providing Registration Data while registering on the Website as Registered User using the computer/mobile systems. UrbanPuja allows the user to surf the website or making purchases/booking without registering on the Website. The term "We", "Us", "Our" shall mean UrbanPuja or Aanodaya Puja Mantra or Aanodaya Trademart LLP as a single entity.

Compliance with IT Act 2000, Government of India (GoI)
This Terms and Condition webpage is an electronic document in terms of Information Technology Act, 2000 and The Information Technology (Intermediary Guidelines) Rules, 2011 (here under as applicable and amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. Information Rules, 2011 require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.urbanpuja.com website.

Acceptance of Terms of Use (T&C)
By using this Site, you agree to the Terms of Use that UrbanPuja has provided. In the Site, UrbanPuja provides users with access to book or purchase puja service, astrology and other related religious or spiritual services also, sale of puja products, accessories online. This T&C is effective upon acceptance and develops the relationship between you and UrbanPuja including the sale and supply of any Product on the Site. If this T&C conflicts with any other document, the T&C will prevail for the purposes of usage of the Site. If you do not agree to be bound by this T&C and the Privacy Policy, you may not use the Site in any way.

www.UrbanPuja.com website is an Internet based content and e-commerce portal operated by Aanodaya Trademart LLP, a company incorporated under the laws of India.

Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. UrbanPuja.com at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

Membership Eligibility
Use of the Website is available only to persons who can form legally binding contracts under applicable law. If you are a minor, i.e. under the age of 18 years but at least 15 years of age you may use this Website only under the supervision of parents or legal guardian who agrees to be bound by these Terms of Use. Only your parents or legal guardians, if they are registered users, can transact on behalf of you.

UrbanPuja.com reserves the right to terminate your membership, registration and refuse to provide you with access to the Website if UrbanPuja.com discovers that you are under the age of 18 years. The Website is not available to persons whose membership has been suspended or terminated by UrbanPuja.com for any reason whatsoever unless otherwise specified, the materials on this Website are directed solely at those who access this Website from India.

UrbanPuja.com shall not be held responsible for any kind of compliance or legal issues arising out of usage of this website or its products by international users (any user accessing the website from outside the Indian territory). Such users should book services and buy products from this site only after ensuring that both the website and the service or product conform to their countries standards and cater to their legal requirements. UrbanPuja.com will deliver the products only within India.

Modified Terms
UrbanPuja reserves the right at all times to discontinue or modify any of the Terms of Use and/or the Privacy Policy as may be deemed necessary or desirable without prior notification to you. We suggest that you re-read this important notice containing our Terms of Use and Privacy Policy from time to time in order that you stay informed as to any such changes. If we make changes to our Terms of Use and Privacy Policy and you continue to use our Site, you are impliedly agreeing to the Terms of Use and Privacy Policy expressed herein. Any such deletions or modifications shall be effective immediately upon UrbanPuja‘s posting thereof without any notice.

Limited User
You may not modify, alter or change any Materials or distribute, publish, transmit, reuse, re-post or use the content of the Site for public or commercial purposes, including, without limitation, the text, images, audio and video. Limited reproduction and copying of the content of the Website is permitted provided that UrbanPuja's name is stated as the source and prior written permission of UrbanPuja.com is sought.

Your Account, Password and Security
You agree to provide true, accurate, current and complete information about yourself as prompted by the Site's registration form(s). If you provide any information that is untrue, inaccurate, not current or incomplete or UrbanPuja has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, UrbanPuja has the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). If you use the Site, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password and not hold UrbanPuja liable for any loss or damage. Because of this, we strongly recommend that you exit from your account at the end of each session. You agree to notify UrbanPuja immediately of any unauthorized use of your account or any other breach of security. UrbanPuja reserves the right to refuse service and/or terminate accounts at its sole discretion. If UrbanPuja.com has reason to believe that there is likely to be a breach of security or misuse of the UrbanPuja.com Website, we may require you to change your password or we may suspend your account without any liability to UrbanPuja.com.

You acknowledge that, although the Internet is mostly a secure environment, sometimes there are interruptions in service or events that are beyond the control of UrbanPuja.com, and UrbanPuja.com shall not be responsible for any data lost while transmitting information on the Internet. While it is UrbanPuja.com’s objective is to make the Site accessible 24 hours per day, 7 days per week, the Site may be unavailable from time to time for any reason including, without limitation, routine maintenance. You understand and acknowledge that due to circumstances both within and outside of the control of UrbanPuja.com, access to the Site may be interrupted, suspended or terminated from time to time. UrbanPuja.com shall have the right at any time to change or discontinue any aspect or feature of UrbanPuja.com, including, but not limited to, content, hours of availability and equipment needed for access or use and any functionality of the website.

Personal Information
In order to purchase products and services from the site, you will need to provide your details prior to making a purchase/booking or at “Checkout”. As an account holder you are required to provide UrbanPuja with accurate personal information. Provision of another person’s details as your own will not be deemed acceptable. Any personal information collected by UrbanPuja shall not be disclosed to any third party unrelated to the UrbanPuja business unless such a disclosure is authorized or required by law, or you have expressly consented to such a disclosure. Please also see the Privacy Policy in this regard.

Credit Card or Net-banking Details
You agree, understand and confirm that the credit card/debit card/net-banking details provided by you for availing of services on the website will be correct and accurate and you shall not use the credit card, which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details on the Website. Further, the said information is directly provided to the payment gateway CCAvenue or PayPal through secure SSL technology and UrbanPuja have no access to this information whatsoever. Such information will not be utilized and shared by the payment gateway provider with any of the third parties unless required for fraud verifications or by law, regulation or court order. The Website will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction as we have no role to play in authorization of credit cards.

Fraudulent /Declined Transactions
UrbanPuja reserves the right to recover the cost of offered Service, Products, collection charges and lawyers fees from persons using the Site fraudulently. UrbanPuja reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these Terms of Use.

The trademarks, logos and service marks displayed on the Site are the sole property of UrbanPuja and other respective persons. Users are prohibited from using any of these for any purpose including sites on the World Wide Web without the written permission of UrbanPuja or such third party, which may own these. All information and content including any software programs available on or through the Site is protected by copyright. Users are prohibited from modifying, copying, distributing, displaying, publishing, selling, licensing, creating derivative works or using any content available on or through the site for commercial or public purposes.

Cancellation by the Website
We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

Cancellations by the Customer
In case we receive a cancellation notice and the services are not performed, order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped by us will not be cancelled and you will have to check our return policy on those orders. The customer agrees not to dispute the decision made by UrbanPuja.com and accept the decision regarding the cancellation.

Color & Equipment
UrbanPuja has made all attempts to exhibit the colors of the Products that appear on the Site as accurately as possible. However, UrbanPuja does not guarantee the color as seen by you owing to the accuracy of your monitor/screen’s display of color.

User shall be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for access to and use of this Site and all charges related thereto. UrbanPuja shall not be liable for any damages to the User's equipment resulting from the use of this site.

Even though a rare occurrence, sometimes the price of an item or service in our catalogue may be mispriced. If an item's correct price is lower than our stated price, we charge the lower amount and send you the item refunding you the balance payment. If a product's or service’s correct price is higher than our stated price, we will cancel your order and notify you of that cancellation.

Report Abuse
As per these Terms, users are solely responsible for every material or content uploaded by them on to the Website. UrbanPuja.com does try to review most content before it appears on the Website. However, UrbanPuja does not endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. Therefore, neither we nor any of our third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

Disclaimer of Warranties and Liability
The Website is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Website.

While UrbanPuja tries to ensure that material included on the Website is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Website will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website.

To the fullest extent permitted under applicable law, UrbanPuja or its suppliers shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website, its services or this User Agreement.

Without prejudice to the generality of the section above, the total liability of UrbanPuja to you for all liabilities arising out of this User Agreement is in contract limited to the value of the product ordered by you. Consequently, UrbanPuja assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website; and/or any interruption or errors in the operation of the Website.

You agree to indemnify and hold UrbanPuja (and its service professional members, officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, including reasonable attorneys’ fees arising out of or related to your breach of this T&C, or your violation of any law or the rights of a third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this T&C.

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Dispute Resolution
If there is any dispute about or involving the UrbanPuja.com Website or services, you agree that the laws of India will govern the dispute. You agree to the exclusive jurisdiction to the courts of Delhi, India.

Without prejudice to the generality of the section above, the total liability of UrbanPuja to you for all liabilities arising out of this User Agreement is in contract limited to the value of the product ordered by you. Consequently, UrbanPuja assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website; and/or any interruption or errors in the operation of the Website.

At UrbanPuja.com, we welcome your questions and comments regarding our Terms of Use policy. You may contact at admin@urbanpuja.com

Content Copyright / Trademark Infringement - Disclaimer

We believe in fair use of any content (like paragraph, stories, novels, poems, photographs, drawings, sketches, image, digital art, words, graphics, videos, software etc) in our Newsletter, Website, Blogs or any such online or offline publishing’s. If we may have referred accidently or even purposely some original work, in writing or photography, we try to pass it though our own fair use policy. This supports us using some person’s work for the purpose of education, commentary or criticism for the real world. In this copyright context, the copied work intended to be fairly used, following points are considered holistically; however we do understand there is no exact equation of what constitutes fair use doctrine but these are our guides that, when considered together:

  1. Our purpose and character of the use  -  Nonprofit/Educational/Informational/Referential
  2. Nature of the copyrighted work - A news story based on fact or is it theory, opinion, original thought; may the quoted work have been recreated with research on his/her/our own.
  3. Amount and substantiality of the portion used in relation to entire original work - May have a couple paragraphs/ part of original work. The rule of thumb we follow, as with most of the copyrights, we just ask the copyright holder or publisher for permission and remaining on declaration or claim.
  4. Effect on the potential market/value of the copyrighted work – We do not intend to cost someone else money/royalty that they receive, rather we promote the scriptwriter, publisher, manuscript, scripture by providing point of references, mentioning the license holder’s name, authors and its publishers name or other details, reference point check etc as and when available with us.
For, any content related information or resolution, you may contact us at admin@urbanpuja.com
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